Shipping policy
Order Processing Time
- All orders are processed within 2–5 business days.
- Since our products are made-to-order, processing may take slightly longer during high demand periods.
Estimated Delivery Time
- Metro Cities: 4–7 business days
- Other Locations: 5–10 business days
Delivery timelines may vary depending on location, courier availability, weather conditions, or public holidays.
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS/WhatsApp.
Cash on Delivery (COD)
Cash on Delivery may be available on selected orders and locations.
Delayed or Lost Shipments
If your order is significantly delayed or lost in transit, please contact us and we will assist you as quickly as possible.
Incorrect Address
Customers are responsible for providing accurate shipping information. Vhagor is not responsible for delivery issues caused by incorrect or incomplete addresses.